Gong

Connect your Gong recordings to Cloudglue

Connect your Gong account to use your cloud meeting recordings with Cloudglue APIs.

Adding the Gong Data Connector

1. Navigate to the Data Connectors page in the Cloudglue app.
2. Click the Gong data connector card.
3. Follow the popup instructions to authorize Cloudglue access to your media.
4. Verify the connection by checking for the Connected indicator on the card.

Ready to set up your Gong data connector? Visit our app to get started.

Need help setting up your data connector? Contact our team directly for assistance with the setup process.

Using Gong with Cloudglue

To use Gong recordings with Cloudglue, you can use the gong://call/ prefix in your Cloudglue API requests.

Example:

gong://call/1234567890

Example API Request to get a multimodal description of a recording:

curl --request POST \
  --url https://api.cloudglue.dev/v1/describe \
  --header 'Authorization: Bearer YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
  "url": "gong://call/1234567890",
  "enable_summary": true,
  "enable_speech": true,
  "enable_visual_scene_description": true,
  "enable_scene_text": true
}'

Browsing and filtering calls

GET /data-connectors/{id}/files lists calls from your Gong workspace, newest first. Private calls are never listed (they also can’t be synced). from/to filter by call start date — when from is omitted, listing looks back 6 months — and title_search matches call titles.

curl --request GET \
  --url 'https://api.cloudglue.dev/v1/data-connectors/YOUR_CONNECTOR_ID/files?from=2026-06-01&title_search=kickoff' \
  --header 'Authorization: Bearer YOUR_API_KEY'

When filters are applied, a page can contain fewer than limit items — even zero — while more calls remain. Keep paginating until next_page_token is null rather than stopping at the first short or empty page.

Listed calls include audio-only and still-processing calls for visibility, but only calls with video media can currently be synced — check each item’s mime_type: video/mp4 means importable, audio/mpeg or null means sync will fail with a not-found error.

Source metadata

When a Gong call is imported, Cloudglue captures the call’s source metadata onto the resulting file under source_metadata: title, start/scheduled times, duration, direction, system, scope, language, workspace, the participants (names, emails, affiliations), and — when your Gong tenant has Call Spotlight — the AI brief, key points, topics, and trackers. Signed media URLs are never stored. The source_metadata field is returned on the file object.

The AI content fields are captured at sync/lookup time. Items returned while browsing carry the call facts only, and tenants without Call Spotlight simply get null for the AI fields.

GET /data-connectors/{id}/source-metadata previews a call’s source metadata without importing it:

curl --request GET \
  --url 'https://api.cloudglue.dev/v1/data-connectors/YOUR_CONNECTOR_ID/source-metadata?url=gong://call/1234567890' \
  --header 'Authorization: Bearer YOUR_API_KEY'

UI Importing for Testing

Use the Cloudglue integration UI to quickly import Gong files for testing your endpoints.

To access this page, visit our app and click on Select Videos on the Gong connector.

Managing Access

You maintain full control over your data access. Remove this data connector by doing the following:

• Remove connection by revoking the connector on our website.

Once removed:

• You cannot import new recordings into Cloudglue until you reconnect.
• Any recordings you previously imported will remain in Cloudglue. These can be viewed and deleted from File Management.

Security

The Gong data importer does not have access to videos marked as private on the Gong platform. To access these videos, you can manually add the recording to Cloudglue using the API.

Cloudglue uses Gong OAuth to securely access your recordings with minimum required permissions. This approach:

• Maintains your control - You own and manage the connector
• Follows Gong security standards - Uses OAuth with minimum permissions